Service Process

Clear requirements. Documented decisions.

Define your application

Start with the fluid, intended use and current challenge. Use a worksheet to capture flow, temperature, pressure, dimensions, connections and validation requirements.

Identify product options

Review candidate products by media, design and wetted components. Confirm models, available specifications and required documents with our team.

Plan the validation

Before a trial, agree on samples, conditions, measurement methods and acceptance criteria so results can be reviewed.

Confirm delivery and use

Align the product list, delivery requirements and instructions. Reconfirm models and operating limits when requirements change.

Information for each technical discussion

Stage	Prepare	Confirm
Initial selection	Fluid identity, composition and concentration; what to remove and retain; normal and peak flow.	Define the filtration task and candidate media and formats; identify missing process data.
Configuration & quotation	Existing model or installation dimensions, connections and seals, quantity, documentation and delivery requirements.	Specify configuration and scope by model; check specifications and accessories separately for each model.
Sample evaluation	Trial batch, test method, control, sampling points, operating records and end criteria.	Evaluate filtration, recovery and differential-pressure trends; record applicability and the next revision.
Delivery & operation	Confirm ordering code, package labels, accompanying documents, installation conditions and receipt checks.	Associate the product and batch with its point of use; reassess when the model or process changes.